This Privacy Policy describes how HN Digital Group ("we", "us", "our") collects, uses, stores, and protects the personal information of customers ("you", "your") who purchase or access The Harmony Elixir and related digital protocols offered by Stylo Maison.
1. Information We Collect
When you purchase or interact with our digital protocols, we may collect:
- Identification data: full name, email address, billing address.
- Transaction data: order details, purchase history, invoice records.
- Payment data: processed exclusively by PCI-DSS compliant payment processors. We do not store full card numbers on our servers.
- Technical data: IP address, browser type, device information, and access logs, used to maintain security and improve service delivery.
2. How We Use Your Information
- To process your purchase and deliver immediate digital access.
- To send order confirmations, receipts, and access instructions.
- To provide customer support related to your order.
- To comply with legal, tax, and regulatory obligations.
- To improve the security, quality, and experience of our digital offerings.
3. Legal Basis for Processing
We process your personal data based on: (a) the performance of the purchase contract, (b) compliance with legal obligations, (c) our legitimate interests in operating a secure service, and (d) your consent where required by applicable law.
4. Sharing of Information
We do not sell your personal data. We share information only with trusted service providers strictly necessary to operate our service, including:
- Payment processors, to complete your transaction.
- Email and hosting providers, to deliver protocol access.
- Tax, accounting, and legal authorities, where required by law.
5. Data Retention
We retain your personal and transactional data for the period required by applicable tax, accounting, and consumer protection legislation. After this period, data is securely deleted or anonymized.
6. Your Rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention duties.
- Withdraw consent, where processing is based on consent.
- File a complaint with the competent data protection authority.
7. Security
We implement reasonable administrative, technical, and organizational measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
8. Cookies
We may use cookies and similar technologies to operate our website, maintain sessions, measure performance, and improve the user experience. You may control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the "Last updated" date revised accordingly.
10. Contact
For privacy questions or to exercise your rights, contact us at support@hndigitalgroup.online.
HN DIGITAL GROUP · CNPJ 66.296.785/0001-08 · R Campolino Alves, 300 — Sala 711 Box 20, Capoeiras, Florianópolis – SC, 88.085-110.